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Le 1s – Frequently Asked Questions: Part 4
#1
Lightbulb 
Hello, SuperFans! Here's part 4 of our Frequently Asked Questions. Have more questions? Write to us in this thread.


“Is the firewall of the phone enough to manage threats like anti-viruses?”

Unfortunately, Android phones are not equipped with any in-built firewall.


“My superphone is infected with a stage fright virus. How can I get rid of that?”

Please clean your phone with a suitable 3rd party application to get rid of the virus.


“Does the Le 1s support screen mirroring?”

Yes, the Le 1s supports screen mirroring.


“Do LeEco phones support virtual glass?”

Our phones do not have a gyroscope sensor, so the phone will only support the LeEco VR headset which will be launched soon.


“How does one use the compass sensor facility on the phone?”

First, you need to calibrate the compass sensor in order to use it. Open the compass application and move the phone in an animated gesture (according to the directions shown on the phone).


“How do I add an empty homepage?”

There is no option on the phone to add an empty screen.


“How can I wipe the cache partition on the Le 1s phone?”

Go to the Recovery mode on the phone to wipe the cache partition.


“Are there only two swipe screens on the Le 1s phone?”

The number of swipe screens will automatically increase whenever you install more applications.


“When I use my Le 1s phone to search for smart devices I am unable to find anything. Can you please help me?”

If you are trying to connect your phone with your TV, please make sure you set the TV on the discoverable mode setting.


“Where can I find the root directory of the phone?”

Please click on the File manager folder to access the Phone folder. This is the root directory of your phone.


“Does the phone support air gesture?”

Sorry our phone doesn’t support air gesture as of now.


“Are LeEco phones insured by any of the insurance companies?”

Sorry, our phones are not insured.


“How do I get new official themes for my LeEco phone?”

We are creating more themes and you will be able to get them along with the eUI6 update.


“There are adhesive traces on my phone screen. When I try to clean it, it goes away but it keeps coming back after a while. How do I get rid of it?”

Please contact our customer center by calling our toll free number – 180030101838 or get in touch with your nearest service center by clicking on the link below.

Service Center - http://j.mp/LeEcoIndia-ASC


“My Le Max screen recently got damaged and even though the phone is working fine, 20% of the screen glass is completely broken. How can I replace the screen?”

Please contact our customer center by calling our toll free number – 180030101838 or get in touch with your nearest service center by clicking on the link below.

Service Center - http://j.mp/LeEcoIndia-ASC


“My Le 1s phone recently fell down and the screen broke. Too bad the screen is not a gorilla glass screen. What am I to do? Can my phone be replaced for free?”

Of course, our devices come with Corning Gorilla Glass 3. While it is scratch resistant, it is not unbreakable. Please get in touch with your nearest service center by clicking on the link below.

Service Center - http://j.mp/LeEcoIndia-ASC - See more at: http://forum.le.com/in/index.php?threads...8TnGH.dpuf


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